Last updated: November 2026 — James Wilson, Holycrossmontgomery

Responsible Gaming

At Holy Cross Montgomery, we are committed to promoting responsible gaming practices and ensuring that all players enjoy a safe and secure gambling environment. This page provides essential information about responsible gaming, resources for support, and tools to help you maintain control of your gambling activities.

What is Responsible Gaming?

Responsible gaming refers to a set of social responsibility initiatives and practices designed to protect players from the harmful effects of gambling. It involves maintaining a healthy relationship with gambling by treating it as entertainment with the possibility of losing money, rather than as a source of income.

Responsible gaming means:

• Setting strict limits on the time and money you spend gambling
• Understanding the odds and accepting that the house always has an advantage
• Never gambling under the influence of alcohol or drugs
• Keeping gambling separate from your financial obligations and personal relationships
• Seeking help if gambling becomes problematic

Warning Signs of Problem Gambling

It is important to recognize when gambling may be becoming a problem. If you experience any of the following warning signs, we encourage you to seek help immediately:

• Spending more time or money on gambling than intended
• Feeling anxious or irritable when trying to reduce gambling
• Lying to family or friends about the extent of your gambling
• Using gambling to escape from personal problems or negative emotions
• Chasing losses by gambling more to recover lost money
• Neglecting work, family, or social responsibilities due to gambling
• Borrowing money or going into debt to finance gambling activities
• Experiencing relationship conflicts related to gambling

Self-Exclusion Tools

Holy Cross Montgomery provides comprehensive self-exclusion tools to help players take control of their gambling. Self-exclusion allows you to voluntarily ban yourself from accessing our platform for a specified period.

Our self-exclusion options include:

• Self-exclusion periods ranging from 24 hours to permanent exclusion
• Account restrictions and suspension of promotional offers
• Automatic blocking of deposit and withdrawal functions
• Easy activation through your account settings

Once activated, self-exclusion cannot be reversed during the specified period. We encourage you to contact our support team if you need assistance with the self-exclusion process.

Deposit Limits

To help you manage your spending, Holy Cross Montgomery allows you to set personalized deposit limits on your account. Deposit limits restrict the maximum amount of money you can deposit within a specified timeframe.

Available deposit limit options:

• Daily deposit limits
• Weekly deposit limits
• Monthly deposit limits
• Custom timeframe limits

You can adjust your deposit limits at any time through your account settings. Lowering your limits takes effect immediately, while increasing limits may require a waiting period for your protection.

Age Verification and 18+ Policy

Holy Cross Montgomery is strictly for players aged 18 years and above. We are committed to preventing underage gambling and employ rigorous age verification procedures during account registration and verification processes.

We reserve the right to request additional documentation to verify your age and identity at any time. Any accounts found to belong to individuals under 18 will be immediately closed and all funds forfeited.

Support and Helpline Numbers

If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:

• GamCare: Available for free support and advice (www.gamcare.org.uk)
• BeGambleAware: Provides information and support services (www.begambleaware.org)
• Gamblers Anonymous: Peer support meetings and recovery resources (www.gamblersanonymous.org.uk)

These organizations offer confidential support, counseling services, and practical assistance to those affected by problem gambling.

Our Commitment

Holy Cross Montgomery is dedicated to maintaining the highest standards of responsible gaming. We continuously review and update our policies to ensure player protection and well-being.